SiteBrace

Terms of Service

These Terms of Service (the "Terms") form a binding contract between you and Site Brace governing your use of the website at sitebrace.com (the "Site"), the WCAG 2.1 Level AA accessibility audit service offered through the Site (the "Service"), and any reports or other materials we deliver to you (the "Deliverables"). Read them in full before submitting an audit.

Effective date: 2026-04-26. Last updated: 2026-04-26. Related: Privacy Policy.

You are entering into these Terms on behalf of yourself and, if you are submitting an intake on behalf of an entity, on behalf of that entity. You represent that you have the authority to bind the entity to these Terms.

1. Acceptance of Terms; Eligibility

You may use the Service only if you can form a binding contract with Site Brace under California law and only in compliance with these Terms and all applicable local, state, federal, and international laws, rules, and regulations. The Service is intended for businesses and business representatives; the Site and Service are not directed to children under 18.

We may modify these Terms from time to time. Material changes will be posted on the Site with an updated "Last updated" date. Your continued use of the Service after a material change constitutes acceptance of the modified Terms.

Definitions. In these Terms, "Business Day" means Monday through Friday, excluding United States federal holidays and California state holidays observed in Orange County, California. Other defined terms are introduced in quotation marks at first use and retain their defined meaning thereafter.

2. About Site Brace

Site Brace is the trade name of Aliso, LLC, a California limited liability company, with a principal place of business in Orange County, California. Site Brace offers automated WCAG 2.1 Level A and AA accessibility audits of websites and related re-scan and verification services.

3. Service Description

Site Brace offers a single audit Service at a flat one-time price. Each audit covers up to twenty-five (25) pages of one website, chosen by you on the intake form or auto-discovered by the Service from a starting URL you provide. The audit tests against the success criteria of the Web Content Accessibility Guidelines version 2.1 at conformance Levels A and AA, using the open-source axe-core rule engine running in a headless browser.

The audit Deliverable is a single self-contained Hypertext Markup Language (HTML) report hosted at a private subdomain (audit.sitebrace.com) under a cryptographically random URL. The URL is sent only to the email address you provide on intake. The report includes a per-page list of violations grouped by WCAG criterion, recommended fixes templated where possible, copy-paste prompts for use with a Large Language Model (LLM) of your choice, and links to the official W3C documentation for each criterion.

Each audit includes twelve (12) re-scans of the same URL set within the twelve (12) month retention window, equivalent to one re-scan per month for the access period.

The Service is fully asynchronous. No phone calls, video meetings, kickoff calls, or scheduled consultations are included. Customer-initiated questions are handled via the contact form at /contact or via email to [email protected].

Site Brace may, in its sole discretion, modify the Service, change the page cap, change the included re-scan count, or change pricing. Material changes affecting an engagement already paid for will be communicated by email; you will have the option to accept the change, request a refund of any unused fees, or proceed under the original scope as commercially reasonable.

4. Intake, Fees, and Payment

4.1 Intake

You submit an audit intake by completing the form at /audit. By submitting the intake, you confirm the accuracy of the information provided and represent that you have the authority to authorize an audit of the website listed.

4.2 Fees

The audit fee is one hundred forty-nine United States dollars (US$149) per audit, quoted in United States dollars, exclusive of any applicable taxes, and payable in full at the time of submission via Stripe Checkout. Site Brace reserves the right to change the audit fee at any time; published fees apply to engagements paid for after the price change takes effect.

4.3 Payment terms

Payments are processed by Stripe, Inc., a third-party payment processor. Site Brace does not store payment-card data; all payment data is handled by Stripe under Stripe's terms and privacy policy. Site Brace is not responsible for the acts, omissions, fees, or service interruptions of Stripe or any other third-party payment processor. Your relationship with Stripe is governed by Stripe's own terms of service and privacy policy.

4.4 Refunds

Audit work is deemed commenced upon Stripe's confirmation of payment and the dispatch of the audit job to the Site Brace audit pipeline. The fee is non-refundable after the work-commencement point, except as required by applicable law and except in the following circumstances:

  • Scanner cannot reach the website. If our scanner cannot fetch the starting URL or the URLs you supplied (because of HTTP errors, DNS errors, persistent timeouts, or bot blocking that we cannot work around), we will email you a refund of the full audit fee and an explanation.
  • Majority page-scan failure. If more than fifty percent (50%) of the pages we attempted to scan fail to return results we can include in the report, we will email you a refund of the full audit fee and an explanation.
  • Pipeline outage. If we are unable to deliver the audit report within thirty (30) days of payment due to circumstances within Site Brace's reasonable control, we will, at your election, either (i) issue a full refund or (ii) deliver the audit when reasonably possible.

4.5 Turnaround

The published target turnaround for an audit is under ten (10) minutes from the time Stripe confirms payment to the time the report-ready email arrives in your inbox. This is a target, not a guarantee. Site Brace will use commercially reasonable efforts to meet this target. Delays beyond the target do not, by themselves, give rise to a refund right under Section 4.4.

4.6 Re-scans

Each paid audit includes twelve (12) re-scans of the same URL set within the twelve (12) month retention window from the original audit-delivery date. Re-scans are initiated by clicking the re-scan link in your report. Each re-scan produces a fresh report and a diff against the immediately preceding scan. Auditing additional pages beyond the original twenty-five (25) requires a new audit at the then-current audit fee.

5. Customer Responsibilities and Customer Content

5.1 Authority and accuracy

You represent and warrant that you have the right and authority to (a) submit the intake, (b) authorize Site Brace to crawl, fetch, and analyze the website and pages listed in the intake, and (c) provide any URLs or other materials submitted to Site Brace (collectively, "Customer Content"). You further represent that the Customer Content is accurate, lawful, and does not infringe any third-party rights.

5.2 Customer Content license

You grant Site Brace a non-exclusive, worldwide, royalty-free license to access, use, copy, store, and process Customer Content solely for the purpose of performing the Service. This license terminates when the audit-access window closes (at twelve months from delivery), except for retention as necessary for record-keeping, compliance, and Site Brace's internal aggregated analytics described in Section 8.

5.3 Compliance

You are responsible for ensuring that your use of the Site and any Deliverables complies with all laws and contracts that apply to you or your business, including any obligations to inform third parties whose content is referenced in your audit.

5.4 Prohibited uses

You may not use the Service to:

  • Audit a website for which you do not have authority to commission an audit (for example, a competitor's site or a website that is not yours);
  • Reverse engineer, decompile, or attempt to derive the source code or methodology of the Service beyond what is plainly disclosed in Deliverables;
  • Resell, sublicense, or otherwise commercially exploit the Service without Site Brace's prior written consent;
  • Submit content that is unlawful, infringing, defamatory, or that contains malicious code;
  • Interfere with or disrupt the Site, the Service, or Site Brace's infrastructure;
  • Use the Site or Service to impersonate any person or entity.

5.5 Implementation responsibility

Site Brace's Deliverables describe what the automated test engine identified and recommend code-level fixes. You are solely responsible for implementing any audit recommendation on your website, for verifying that an implementation does not break other functionality, and for ensuring that the implementation complies with industry-specific regulatory requirements that may apply to your business (for example, the Americans with Disabilities Act Title III, the European Accessibility Act, the Accessibility for Ontarians with Disabilities Act, Section 508, and any sector-specific advertising, disclosure, or labeling rules). Audit recommendations are technical recommendations; they are not regulatory compliance guidance or legal advice.

5.6 Customer Content deletion rights

You may request deletion of Customer Content from Site Brace's systems at any time by emailing [email protected]. Site Brace will delete the requested Customer Content within thirty (30) days of receipt, except for materials Site Brace is required or permitted to retain for legal, tax, audit, accounting, or dispute-resolution purposes (typically up to seven (7) years for financial records). The Privacy Policy at /privacy describes specific retention periods by data category. Deletion of Customer Content does not retroactively un-deliver any audit Deliverable; the report you have already accessed remains yours under the license in Section 8.3.

6. Deliverables, Audit Accuracy Disclaimer, Service Availability

6.1 Deliverables and report retention

For each engagement, Site Brace delivers a single self-contained HTML report hosted at a private subdomain (audit.sitebrace.com) under a cryptographically random URL. The report is hosted for twelve (12) months from the delivery date. After 12 months, the report and all associated per-page scan files are automatically deleted from Site Brace's storage. Re-scan reports produced under Section 4.6 are stored alongside the original report and are also deleted at the original audit's 12-month mark.

Once delivered, the report content is yours under the license in Section 8.3. You may save the HTML file locally, print to PDF using your browser, or share the report URL with your team subject to the constraints in Section 5.

6.2 Asynchronous follow-up

Each audit includes the twelve (12) re-scans described in Section 4.6 plus reasonable email-based follow-up support during the twelve (12) month retention window. Site Brace will use commercially reasonable efforts to respond to a clarifying question by email within one (1) Business Day during the retention window. Follow-up support outside the retention window, support that materially exceeds clarifying questions about the existing report, or new audit work is available as a separately purchased audit at the then-current audit fee.

6.3 Audit accuracy disclaimer; what automated testing catches

The Service uses an automated rule engine (axe-core) running in a headless browser. Automated accessibility testing of this kind catches roughly thirty to forty percent (30 to 40 percent) of WCAG conformance issues. The remaining sixty to seventy percent (60 to 70 percent) of issues require human judgment (for example, evaluating whether an alt-text actually describes its image, whether link text makes sense in context, whether form error messages are clear, whether a screen reader announces a custom widget intelligibly). Site Brace makes no warranty that audit findings are exhaustive or that implementing audit recommendations will produce any specific outcome. The Deliverable represents Site Brace's good-faith automated analysis as of the audit date based on the rule engine and methodology in use at that date.

6.4 No claim of "ADA compliance" or other legal certification

Site Brace does not, and will not, claim that an audit produces "ADA compliance," WCAG conformance certification, EAA conformance certification, AODA conformance certification, Section 508 conformance certification, or any other legal or formal compliance status. Compliance with the Americans with Disabilities Act, the European Accessibility Act, the Accessibility for Ontarians with Disabilities Act, Section 508, or any other accessibility law or regulation is a legal determination based on the specific facts of your website, your users, and your jurisdiction. It is not produced by an automated audit. The Deliverable is precisely scoped: WCAG 2.1 Level A and AA technical conformance as automatedly testable by the rule engine in use at the audit date, plus the manual checks Site Brace recommends you still perform with a person familiar with WCAG. Any vendor (including Site Brace) that claims an automated tool produces formal compliance status is misrepresenting what an automated tool can do.

6.5 Service availability

Site Brace does not guarantee uninterrupted or error-free operation of the Site or the Service. Scheduled maintenance, third-party service outages (including but not limited to hosting providers, payment processors, email-delivery providers, and Domain Name System providers), force majeure events, and routine engineering changes may interrupt access to the Site or delay delivery of audits. Site Brace has no obligation to provide any specific uptime, latency, or availability commitment for the Site or Service.

6.6 No monitoring obligation

Site Brace has no obligation to monitor your website, your accessibility posture, or any change in WCAG, the Americans with Disabilities Act, or any other accessibility law or regulation after delivery, except as expressly covered by the customer-initiated re-scans in Section 4.6. New audits and broader monitoring are available as separately purchased engagements.

6.7 Third-party providers

The Service relies on third-party data providers, payment processors, and infrastructure vendors (including but not limited to Cloudflare, GitHub, HubSpot, Resend, Brevo, and Stripe). Site Brace is not responsible for the accuracy, completeness, availability, latency, pricing, or outputs of any third-party provider. Failures, version changes, pricing changes, or service interruptions by any third-party provider that affect Deliverable timing or Site availability are outside Site Brace's reasonable control.

6.8 WCAG, axe-core, and ecosystem changes

Audit findings and recommendations are based on the version of the WCAG specification and the version of the axe-core rule engine in use at the time of the audit. The WCAG specification and the axe-core engine both evolve, and rule definitions, severity levels, and applicable tags may change between versions. Site Brace makes no representation or warranty that any specific finding or recommendation will remain valid in a future version of the rule engine or in a future revision of the WCAG specification. You acknowledge that ecosystem changes may render specific recommendations partially or fully obsolete, and that subsequent re-scans and new audits using updated rule-engine versions may surface different findings than the original audit.

7. Warranties and Disclaimers

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND THE SERVICE (INCLUDING ALL DELIVERABLES) ARE PROVIDED "AS IS" AND "AS AVAILABLE." SITEBRACE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.

SITEBRACE DOES NOT WARRANT THAT THE SITE OR SERVICE WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION OR ERROR, OR PRODUCE ANY PARTICULAR LEGAL, REGULATORY, OR BUSINESS OUTCOME, INCLUDING BUT NOT LIMITED TO COMPLIANCE WITH ANY ACCESSIBILITY LAW OR REGULATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; IN THOSE JURISDICTIONS, THE FOREGOING DISCLAIMERS APPLY TO THE MAXIMUM EXTENT PERMITTED.

8. Intellectual Property

8.1 Customer IP

You retain all right, title, and interest in and to Customer Content. Nothing in these Terms transfers ownership of your trademarks, copyrighted content, business data, or any other intellectual property to Site Brace, except for the limited license described in Section 5.2.

8.2 Site Brace IP

Site Brace retains all right, title, and interest in and to (a) the Site and its design, code, and content (excluding Customer Content); (b) the Service, including the audit methodology, the report templates, the recommended-fix templates, the LLM-prompt templates, and the report renderer; (c) all data Site Brace collects, generates, or aggregates in the course of performing the Service across customers, in anonymized and de-identified form; and (d) all improvements, derivative works, and aggregated insights derived from the Service.

8.3 Deliverable license to customer

Subject to your full payment of the audit fee, Site Brace grants you a perpetual, worldwide, non-exclusive, royalty-free license to use the audit Deliverable (the rendered HTML report and the per-page scan results referenced therein) for your internal business purposes, including implementing the recommendations on your website and sharing the Deliverable with: (a) your employees, contractors, and consultants; (b) your investors, prospective investors, mergers-and-acquisitions counterparties, and their advisors, in connection with due diligence or a transaction; (c) your wholly-owned subsidiaries, parents, and affiliates; and (d) any successor-in-interest by merger, acquisition, or operation of law. Each recipient must agree to confidentiality obligations no less protective than these Terms before receiving the Deliverable. The license is otherwise non-transferable, and the Deliverable may not be resold, sublicensed, or made publicly available without Site Brace's prior written consent.

8.4 Aggregated insights

Site Brace may use anonymized, de-identified, and aggregated insights from your engagement (for example, statistics across all audits about the prevalence of specific WCAG criterion violations or the frequency of particular axe-core rule failures) to improve the Service and to publish industry analysis, provided that no such use identifies your business, your audited website, or your Customer Content.

8.5 Feedback

If you provide Site Brace with feedback or suggestions about the Service or Deliverables, you grant Site Brace a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate the feedback into the Service without obligation to you.

9. Confidentiality and Data Security

9.1 Confidentiality

Each party may disclose to the other information that is marked or reasonably understood to be confidential ("Confidential Information"). Each party agrees to (a) protect the other party's Confidential Information using at least the same degree of care it uses to protect its own confidential information, and in no case less than reasonable care; (b) use Confidential Information only as necessary to perform under these Terms; and (c) not disclose Confidential Information to any third party except to employees, contractors, or advisors who have a need to know and who are bound by confidentiality obligations no less protective than this Section.

Confidential Information does not include information that (a) is or becomes publicly available without breach of these Terms; (b) was known to the receiving party prior to disclosure; (c) is rightfully obtained from a third party not under a confidentiality obligation; or (d) is independently developed without use of the disclosing party's Confidential Information.

Each party may disclose Confidential Information if compelled by law, provided it gives the other party prompt notice (where legally permitted) and reasonable opportunity to object.

9.2 Data security

Site Brace implements commercially reasonable administrative, technical, and organizational safeguards designed to protect Customer Content against unauthorized access, disclosure, alteration, or destruction. Notable safeguards: audit reports are stored on a private subdomain blocked from search engines and AI crawlers; report URLs use cryptographically random paths (about 192 bits of entropy) so they cannot be guessed or enumerated; the marketing site sets no cookies and runs no analytics; intake data is encrypted in transit. No security measure is perfect; Site Brace does not guarantee that Customer Content cannot be accessed by an unauthorized party as a result of an event outside Site Brace's reasonable control.

10. Privacy Policy

Your use of the Site and Service is also governed by Site Brace's Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes what information Site Brace collects, how it is used, with which subprocessors it is shared, how long it is retained, and how you can exercise your rights with respect to it.

11. Publicity

Site Brace may identify you as a customer (including by name and logo) on the Site, in marketing materials, and in case studies, in factual descriptions of the engagement, without disclosing Confidential Information. You may opt out at any time by emailing [email protected].

Following an opt-out request, Site Brace will use commercially reasonable efforts to remove or redact references on assets Site Brace controls (its website, its archived sales decks, its case study materials) within thirty (30) days. Site Brace is not obligated to retract third-party redistributions, already-printed materials, content embedded in already-distributed videos or presentations, or copies held by individual viewers; that content is outside Site Brace's reasonable control. Future use of your name and logo will stop on receipt of the opt-out request.

12. Limitation of Liability

To the maximum extent permitted by law:

(a) No indirect damages. Neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business opportunities, or goodwill, regardless of the theory of liability and even if the party has been advised of the possibility of such damages.

(b) Liability cap. Each party's total cumulative liability arising out of or relating to these Terms or the Service, regardless of theory, will not exceed the greater of (i) the total fees actually paid by you to Site Brace under these Terms in the twelve (12) months immediately preceding the event giving rise to the claim, or (ii) the fee paid by you for the specific audit giving rise to the claim. This formulation ensures the cap floor reflects what you paid for the audit at issue, even if the claim accrues more than twelve months after that audit.

(c) Carve-outs. The limitations in Sections 12(a) and 12(b) do not apply to (i) a party's indemnification obligations under Section 13; (ii) a party's breach of confidentiality obligations under Section 9; (iii) your obligations to pay fees that are due and owing; or (iv) liabilities that cannot be limited or excluded under applicable law.

(d) Third-party providers. Without limiting subsections (a) and (b), Site Brace's liability for any failure, error, latency, outage, change in pricing, or other unavailability of the third-party providers identified in Section 6.7, and for any ecosystem change of the kind described in Section 6.8, is in all events subject to the limitations and cap set forth in this Section 12. Any such third-party or ecosystem event is treated as a circumstance outside Site Brace's reasonable control for purposes of these Terms.

13. Indemnification

By you. You will defend, indemnify, and hold harmless Site Brace and its officers, members, employees, contractors, and agents from and against any third-party claim, demand, suit, or proceeding (a "Claim") arising out of or related to (a) your breach of these Terms; (b) your Customer Content (including any claim that the website you submitted for audit was not yours to authorize an audit on); (c) your use of any Deliverable in violation of applicable law or in violation of any third-party right; or (d) your gross negligence or willful misconduct.

By Site Brace. Site Brace will defend, indemnify, and hold harmless you and your officers, employees, contractors, and agents from and against any Claim alleging that the Service as delivered infringes a third party's United States patent, copyright, or trademark, provided that (a) you give prompt notice of the Claim; (b) Site Brace has sole control of the defense and settlement; and (c) you provide reasonable cooperation. Site Brace's indemnification obligation does not extend to Claims arising from (i) your modification of Deliverables; (ii) your combination of Deliverables with other materials not provided by Site Brace; or (iii) Customer Content.

14. Term and Termination

These Terms are effective on your first use of the Site or Service and remain in effect until terminated.

Either party may terminate these Terms at any time on written notice; however, termination does not affect (a) any audit currently in progress that has been paid for in full (which proceeds under these Terms as in effect at the time of payment, including the 12-month retention and the 12 included re-scans); (b) any obligations that by their nature survive termination, including Sections 5.2 (Customer Content license, to the extent necessary for record retention), 5.5 (Implementation responsibility), 5.6 (Customer Content deletion rights), 6.3 (Audit accuracy disclaimer), 6.4 (No claim of compliance), 6.5 (Service availability), 6.6 (No monitoring obligation), 6.7 (Third-party providers), 6.8 (Ecosystem changes), 7 (Warranties and Disclaimers), 8 (Intellectual Property), 9 (Confidentiality and Data Security), 11 (Publicity, with the opt-out remaining available post-termination), 12 (Limitation of Liability), 13 (Indemnification), 15 (Governing Law), 16 (Arbitration), 17 (Export Control), 18 (Intellectual Property Concerns), and 19 (General Provisions).

15. Governing Law and Jurisdiction

These Terms and any dispute arising out of or relating to these Terms or the Service are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Subject to Section 16, any dispute that is not subject to mandatory arbitration shall be brought exclusively in the state or federal courts located in Orange County, California, and the parties consent to personal jurisdiction in those courts.

16. Binding Arbitration; Class Action Waiver

16.1 Agreement to arbitrate

Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the Service (each, a "Dispute") that is not resolved within sixty (60) days of written notice will be resolved by binding arbitration administered by the American Arbitration Association ("AAA"). Site Brace intends the AAA Commercial Arbitration Rules then in effect to apply, because the Service is designed for businesses and business representatives (Section 1). However, the AAA itself determines which set of rules applies to a particular Dispute. If the AAA determines that the AAA Consumer Arbitration Rules apply (for example, because the user is an individual consumer), those rules will govern instead. The arbitration will be conducted by a single arbitrator. The seat of arbitration will be Orange County, California. The arbitration will be conducted in English. The arbitrator's award is final and binding and may be entered as a judgment in any court of competent jurisdiction.

16.2 Class action waiver

Each party waives any right to participate in a class, collective, consolidated, or representative action against the other party, or to act as a class representative or class member in any class proceeding. The arbitrator may not consolidate more than one party's claims or otherwise preside over any form of representative or class proceeding.

16.3 30-day opt-out

You may opt out of the agreement to arbitrate in Section 16.1 (and the class action waiver in Section 16.2) by emailing [email protected] with the subject "Arbitration opt-out" within thirty (30) days of the date you first agreed to these Terms. The opt-out email must include your full legal name, the email address used to submit any intake form to Site Brace, and the date you agreed to these Terms. Opting out does not affect any other provision of these Terms.

16.4 Small claims carve-out

Either party may bring an individual action in a small claims court of competent jurisdiction (in California, the small claims court has jurisdiction over claims up to the amount specified in California Code of Civil Procedure section 116.221) instead of arbitration, provided the action remains in small claims court and is not removed or appealed to a court of general jurisdiction.

16.5 Carve-outs

The agreement to arbitrate does not apply to (a) actions to compel arbitration or to enforce an arbitration award; (b) claims for injunctive relief to protect intellectual property rights or confidentiality, which may be brought in any court of competent jurisdiction; (c) the small claims action described in Section 16.4; or (d) any claim that cannot, by law, be subject to arbitration.

16.6 Costs

Each party bears its own costs and attorneys' fees in arbitration unless the arbitrator awards otherwise pursuant to applicable law.

17. Export Control and Sanctions

You represent and warrant that you are not (a) located in, under the control of, or a national or resident of any jurisdiction subject to comprehensive United States economic sanctions (currently including but not limited to Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine) or any other jurisdiction subsequently added to that list; (b) listed on the United States Department of the Treasury's Office of Foreign Assets Control Specially Designated Nationals List, the United States Department of Commerce Entity List, or any equivalent list maintained by another competent authority; or (c) acting on behalf of any person described in (a) or (b). You agree not to use the Service in violation of any United States export control or sanctions law or regulation.

18. Intellectual Property Concerns

If you believe that any content on the Site or in a Deliverable infringes your copyright, trademark, or other intellectual property right, please email [email protected] with the subject "Intellectual property concern" and provide a detailed description of the alleged infringement, your contact information, and a statement (made under penalty of perjury where applicable) that you have a good-faith belief that the use is not authorized and that the information you provide is accurate. Site Brace will respond to legitimate notices in accordance with applicable law.

19. General Provisions

19.1 Entire agreement

These Terms, together with the Privacy Policy and any written engagement document expressly incorporating these Terms, constitute the entire agreement between you and Site Brace regarding the Site and the Service and supersede all prior agreements and understandings, whether written or oral.

19.2 Severability

If any provision of these Terms is held to be unenforceable, the remaining provisions remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving the parties' intent.

19.3 Waiver

Site Brace's failure to enforce any provision of these Terms will not be a waiver of that provision or any other provision. Any waiver must be in writing and signed by Site Brace.

19.4 Assignment

You may not assign these Terms or any of your rights or obligations under these Terms without Site Brace's prior written consent. Site Brace may assign these Terms without your consent in connection with a merger, acquisition, sale of assets, or operation of law.

19.5 Force majeure

Neither party will be liable for any failure or delay in performance under these Terms (other than payment obligations) due to circumstances beyond its reasonable control, including natural disasters, acts of war or terrorism, civil unrest, government action, internet or telecommunications failures, third-party service outages, or labor disputes.

19.6 Notices

Notices to Site Brace must be sent by email to [email protected]. Notices to you will be sent by email to the address you provided on intake or contact-form submission. Notices are effective on the date sent.

19.7 No agency

Nothing in these Terms creates a partnership, joint venture, agency, fiduciary, or employment relationship between you and Site Brace.

19.8 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

20. Contact

Questions about these Terms or about the Service generally should go to [email protected] or via the contact form.